joe santa✳
← All selected work

Healthfirst / 2021–present

Making care
feel closer

Selected Healthfirst brand communications that make complex healthcare messages more approachable through illustration, clear hierarchy, and a consistent visual voice.

My role
Director, Creative Services
Scope
Creative leadership / Brand / Print / Paid social
Creative leadership
650+Projects per year, team of six
Healthfirst community illustration with a large green leaf above people connecting across a New York neighborhood

The challenge

Find the
essential idea

Healthcare communication has to work across audiences, channels, and levels of familiarity. The work must make benefits and services easy to recognize while preserving the clarity and consistency of the brand.

My approach

My creative leadership at Healthfirst spans print, digital, and multilingual channels. These selected pieces use the brand’s green palette, human-centered illustration, and direct messaging to connect services with everyday needs—from finding care to understanding ways to access it.

The result

The selected work shows a visual language carried across institutional communication and paid social. My broader role includes leading a team of six delivering 650+ projects annually, building an enterprise design language, and directing the 2026 website redesign and updated Plan Finder.

The artwork shown is selected earlier portfolio work. It is separate from the 2026 website redesign and Plan Finder.

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