joe santa✳
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BNY Mellon / 2016–2018

A clearer path through
complex information

A responsive redesign of Regulation Readiness, a digital experience helping clients navigate regulatory information across regions.

My role
Vice President, Head of Creative, Corporate Marketing
Scope
UX strategy / Wireframes / Responsive design / Prototyping
Design focus
Mobile firstInformation architecture + interaction
BNY Mellon Regulation Readiness interface shown on a desktop display

The challenge

Find the
essential idea

The existing experience used a road as its central navigation metaphor, but its mobile version required people to rotate their devices. I needed to preserve the core idea while making the information usable across smaller screens.

My approach

I mapped the existing information structure and explored three interaction models: an overhead map, a steering-wheel interface, and a lane-based timeline. Stakeholder feedback helped move the design toward a more familiar timeline, with direct access to individual regulations as well as sequential exploration.

The result

The final design preserved the travel metaphor while supporting a broader range of devices and fitting BNY Mellon’s enterprise content management system. It demonstrates how I use hands-on prototyping and stakeholder dialogue to turn a compelling concept into a practical experience.

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